Staying on top of Microsoft’s plethora of updates may seem like a daunting task but, your priorities should shape the way you view Microsoft updates. Microsoft will show you a extensive list of updates depending on if you’re viewing updates from the Microsoft Roadmap or if you are viewing update activities from the Microsoft Message Center. But not everything contained in the Microsoft Roadmap or Message Center requires your attention. For example, Microsoft regularly pushes out updates for Power BI. Unless your users are using PowerBI quite extensively, these updates might not be relevant and you should simply ignore.
One of the major pain points we initially wanted to address was ensuring that L1 Service Desk staff not only had easy access to customer tenants, but also access them in a much more efficient and secure manner, ensuring that all IT administrator access was properly delegated and auditable.
For most organizations, the expectation is that IT professionals conduct themselves in a professional manner and prioritize the protection of company and/or customer data above all else. Unfortunately, malicious activity within any IT organization is much harder to prevent and control compared to external threats.
Listen in to Brian Hamel, CEO of Nuvolex discuss with Dave Sobel of MSP Radio about the future of SaaS Management and the RMM industry.
Petri Dish: Talking Tenant and Microsoft User Management with Nuvolex The Petri Dish is a reoccurring segment where we talk to IT professionals, vendors, and industry experts about the solutions they are using, deploying, or building to help our readers better understand the options available to them. On this edition of Petri Dish, we (virtually) sat down with Nuvolex to learn more about their SaaS Management platform and to better understand their automation tools. You can listen to