The world has seen 3 years’ worth of cloud adoption occur over the last 6 months. As a result, a majority of Managed Service Providers (“MSPs”) have had to rapidly evolve their business model to ensure that they can support a “cloud-first” customer base, and do so in a cost effective and secure manner. However, the ability to cost effectively and securely manage multiple customers, their end users and a variety of cloud applications, while providing a high-quality
The Current Security Landscape External security threats have long been a known risk to every organization, with attacks coming from several different sources – ransomware and other forms of malware, phishing attacks and network breaches. These threats are well known by MSPs and a majority of Service Providers have a rich set of common procedures and security solutions they utilize to protect their customers against these external threats. MSPs have implemented solutions like antimalware and email security solutions,
As the fight against the Coronavirus rages on, Managed Service Providers are trying to understand how this global pandemic will affect their Managed Services business moving forward. Many questions are still unanswered, many will remain unanswered for quite some time as this new “normal” continues to evolve throughout 2020. What is becoming clear is that the global customer shift to a Remote Workforce is accelerating adoption of Public Cloud. This is creating a unique set of new challenges
As a provider of managed cloud services, you’re challenged to administer and secure large numbers of customer tenants and users. Each tenant is likely to use multiple SaaS applications, so the administration job can get very complicated very fast. As your customer base grows, the native SaaS application management tools available from ISVs simply don’t keep up. ISVs are accustomed to each organization managing its own SaaS deployment, so they developed their SaaS administration tools without cloud service
So it’s been about 2 months since Microsoft Inspire 2018. I have to say that I thought this event was one of Microsoft’s better ones! Personally, I think Vegas is a good spot for conferences like this. For one, the access to hotels are endless, which makes it pretty easy for everyone traveling to the event. Also, you have so many good options today for dining in Vegas. They have really stepped up their game in this area.
You’re nearing the end of migrating a population of users to Office 365. You’ve moved mailbox data from your on-premise Exchange environment to Exchange Online. You’ve synchronized your user identities to Office 365. Now, to connect user identities to their migrated mailboxes, you have to assign mailbox licenses and any other required attributes to your synchronized users. This is where administration can get prohibitively task-intensive and costly if you’re faced with migrating multiple tenants, more than 500 users,